Terms of use - The Marine Warehouse Ltd

A quality business

The Marine Warehouse Ltd's mission is to provide quality advice and service to its customers.

We pride ourselves on our quality of service, before during and after a sale.

This page has been put together to enlighten customers as to their rights, our contract terms and importantly what they can expect from us if a problem should arise.

General Terms of Use

These terms and conditions regulate the legal relationship between yourself and The Marine Warehouse Ltd. These terms shall not be altered, modified or varied unless expressly agreed in writing by both parties.

By using this website you are accepting the terms of use.

The Marine Warehouse Ltd only ships outside of the UK by prior agreement, please email before placing your order.

Your statutory rights are unaffected.

Age

You must be 18 years of age to place an order. The Marine Warehouse Ltd are not prepared to contract with anyone below that age.

Governing Law

By using this website you accept that any contract will be governed by the law of England and Wales.

Contracts of sale are deemed to have taken place in Swansea, Wales, UK.

Pricing errors

The Marine Warehouse Ltd reserve the right to cancel any order where a pricing error has occurred. In these cases we will contact you to notify you of the variation and you have the right either to proceed at the amended price or cancel.

Trademarks and Copyright

This site and all images, information and any other content of whatever nature displayed or transmitted on or over this site ("content"), is the property of The Marine Warehouse Ltd and is protected from unauthorized copying and dissemination by copyright law, trademark law, and other intellectual property laws.

You may not reproduce, create derivative works from, republish, upload, post, transmit, use on any other web site or transmit or distribute in any way whatsoever any content from any website owned and operated by The Marine Warehouse Ltd without our prior written permission.

Should you choose not to seek written permission and use our images, we reserve the right to immediately invoice the company or individual concerned for the sum of £500+vat per image.

Should you choose not to seek written permission and use our copyrighted text, we reserve the right to immediately invoice the company or individual concerned for the sum of £500+vat per item description or part thereof.

The Marine Warehouse Ltd take privacy seriously. We do not send junk emails.

Our customers privacy is assured, click here to see our PRIVACY POLICY.

secure shopping for lifejackets

pet lifejackets

>> Card Payments

The Marine Warehouse Ltd partner with the worlds leading ecommerce provider Actinic for card transaction security.

Credit card numbers are encrypted when the order is placed using 128 bit encryption. They are only decrypted during order processing and are not held in clear text on any web site.

The Marine Warehouse Ltd hold a merchant account with Barclaycard Business and accept all major credit and debit cards including solo.

We do not add surcharges for card payments.

RETURNS POLICY

>> Returns

We have one policy on returns.

"Its no problem"

The Marine Warehouse believe that sizing and buying by mail order should be worry free. Should you not be satisfied in any way we will replace or refund your item, at our expense.*

We accept that you can't touch and feel the products we sell so we offer a full unconditional 30 day free return/refund/replace guarantee with all of our products.

*Excludes international orders, where we will refund or replace but customers are responsible for inward bound return carriage.

To arrange a return for any item -just send us an email with the details and we will arrange everything.

Email us here..

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