2013 Customer Reviews

"Brilliant service, thank you"

David Robbens - 18th December

 

"Excellent service, life-jacket arrived quickly. Very grateful that you have built such a comprehensive website with all the information I needed to make the right purchase."

Jon - 27th September

 

"Very delighted with service from start to finish. My Border Collies lifejacket fits perfect, I know he will be safe if he falls off my Boat. Many thanks"

Derek - 23rd September

 

"Excellent help and amazingly quick service - there is  no doubt I will look at your website first in the future for anything I need!"

Kevin - 4th September


"Absolutely brilliant lifejackets. Ordered 2 for toddlers and they arrived in just over 24 hours. The children love wearing them, they're easy to fit and very visible. Really pleased I found this website and these products. Great descriptions and sizing info."

Julia - 27th August

 

"Fantastic service! Very helpful advice given, delivery was quick and the product all as expected."

David - 25th August

 

"Products arrived before 10am as requested, great life jackets at a  good price."

Pete - 19th August

 

"Ordered on recommendation from a friend. Very pleased. Looks to be very well made and good quality. Service from Marine Warehouse was also excellent. Would recommend."

Simon - 11th August

 

"Absolutely fantastic service. I ordered 'cold', on the basis of a web search and then reading the reviews. I wasn't dissapointed! I had a question about the item, which I submitted online and received an email response within the hour. I then ordered online and forgot to book next day delivery, so phone up, got a real person straight away (!) and she amended my order and was able to take payment for next day over the phone. It arrived the next day as promised. It's a great jacket and - like everyone else says in their reviews - of course I hope that we'll never use it. "

Jules - 8th August

 

 

"Service has been excellent - many thanks"

Sarah Jarvis - 6th August

 

"Rearming kit was easy to fit and has done the job. Lifejacket is safe to use again."

Mr.Davies - 26th July

 

"I have to congratulate MarineWarehouse on the speed and quality of my delivery. Delivered the next day by noon amd I was kept up to date on every movement it made along the way.

I often order online and I wish every delivery was this good.

Have not used the jackets yet so cannot comment though quality feels good."

Ronnie - 24th July 2013


"Excellent BA that looks great, fits snugly when adjusted correctly with the added security of the crotch straps to stop it riding up in the water to obscure your movement and vision. Front pocket big enough for a safety knife plus bits and bobs. My 10 and 8 year olds both have them and they love 'em. Tried, tested and work brilliantly. 10/10"

Phil - 24th July 2013

 

"SUPERB PRODUCT. There are many companies who could learn from this supplier about all aspects of customer service. Our dogs life jacket came within 48 hours of being ordered with several emails keeping me informed of the order being processed. The courier gave us a time to within an hour for delivery. The product is also exactly as described. We will certainly use this supplier again"

Gareth - 22nd July 2013

 

 

"Excellent price and free delivery! Delivered exactly as requested with email update on delivery time. Cannot praise this company enough!! Recommended to others"

Laurie - 15th July 2013

 

 

"Thank you for your assistance and excellent customer services.  Delivery faster than hoped for.  All good."

C Platt - 3rd July 2013

 


"I found your delivery service to be fast and efficient.  I had endeavoured to order a similar product for another marine store in the UK and was let down. 
 
The product you provided me with is exactly how it was described on your website.  I love the storage bag supplied for free.
 
I would definitely purchase marine items from you again."

Maria - 27th June 2013

 

 

"I purchased a lifejacket yesterday and I would just like to say thank you for an excellent service.  You had plenty of choice, the product description was good and informative and the delivery service was effective and exceptionally prompt.  Thank you."

Jean A Melling - 25th June 2013

 

"I bought a lifejacket as a birthday present for my father. The lifejacket was delivered very quickly after my order, I think it arrived a couple of days later. All in all I'm very pleased with the process and the customer service, I hope my father will be pleased with the lifejacket too."

Cecilie - 25th June 2013

 

 

"I found your service good with prompt delivery.  I also found the video for replacing the clip and cylinder instructive and easy to follow."

John Darling - 24th June 2013


"Awesome! Cheapest place on the market to get them. Quick delivery as well!"

Conrad - 17th June 2013

 

"I thought I would need to purchase complete re-arming kits when the cartridges on our lifejackets reached their expiry dates so I was pleasantly surprised to find that cartridges were available separately. Ordering was straightforward with no necessity to create a customer account - full marks for that. The items were dispatched promptly and arrived within the estimated delivery time."

M Thompson - 15th June 2013

 

"Lifejacket arrived by this morning's mail.  Very many thanks for your prompt and helpful service."

Barbara Brown - 15th June 2013

 

"I have received the parcel.  The products are perfect, I will recommend your website!"

J. De Saint Paul - 15th June 2013 - France 

 

"I just wanted to let you know how impressed I was with your efficient service.  I ordered a lifejacket for my son on Thursday morning and received it by Friday lunch time.  I was also kept informed of the status of my order, even down to a fairly accurate delivery time.  I will happily recommned your company to people and would have no hesitation in using you again myself."

Mrs A Atkinson - 13th June 2013

 

"The products arrived quickly and were easy to fit to the lifejackets. With the free postage this deal comes highly reccommended."

Tony - 3rd June 2013

 

 

"I am very happy with your service!!! Very fast delivery (2 days to Antwerp in Belgium) and very pleased to see that nothing was charged for the delivery. Thanks a lot!!"

Dirk - 29th May 2013

 

"Excellent lifejacket that is smart, very comfortable to wear, very secure and Baltic have got it spot on. The jacket will not ride up with all the fastening's the easy to fasten crotch strap that is fitted with a quick release buckle which means you don't have to do the usual 'dance' that you have to do with other jackets to climb into them! The Marine Warehouse service was exemplary with updates during shipping and very quick despatch and delivery. I look forward to dealing with you again in the future."

Chris - 26th May 2013

 

 

"Bought these lifejackets to replace old bulky ones.  These are much more appropriate for rivers and inland waterways. Comfortable and easy to wear when working through locks etc.  Seem well made and smart appearance.  Ordering and delivery was very easy, kept well informed throughout the process and delivered next day with no p&p cost added.  This is an excellent service and a model for other sales websites and companies.  Could not fault it in any way."

Alan - 26th May 2013

 

 

"Many thanks ! Amazing that you actually replied last night ! All the best"

Paul- 23 May 2013

 

"Excellent jacket rated to 60kg would hold up more. Very fast delivery would highly recommend"

Neil - 20th May 2013

 

"Very good, got what I asked for!  Would deal with this firm again."

Charlie - 20th May 2013

 

"Very quick and speedy delivery, looking forward to using it on the water."

Linda - 17th May 2013

 

 

"Service excellent and kits arrived very promptly.  Actually sooner than I was expecting them!"

Richard - 16th May 2013

 

 

"Excellent service. Would recommend this Company to anybody."

David - 15th May 2013

 

 

 

"Life jacket looks great our son loves it plenty of room in it for him so he will get a few years out of it can't believe how quick in arrived to us in ireland"

Suzanne - 12th May 2013

 

 

"swift no hassle order, arrived the next day, exactly what I wanted, thanks"

John - 9th May 2013

 

"Very impressed with the speed of delivery and communications from Marine Warehouse. The product is exactly what we wanted and looks to be good quality."

Lyndsey - 9th May 2013

 

 

"I spend quite a lot of time looking at life jacket lights and have bought a couple of different makes before buying these UML lights.  I have to say I am very impressed with these ones.  They are small and light but the brightness of the light is such that it hurts your eyes to stare at it.  I would be very confident of someone seeing me with this on from a great distance at night.  I also like the attachment point which seems much sturdier than other models.  Over all I would highly recommend these lights.  I was happy to see a nice long expiry date in 2018 on them too.  Great value. "

Ben - 7th May 2013 

 

 

"Fantastic product and great service!"

Lisa - 7th May 2013

 

 

"Excellent design life jacket :-)"

K Burney - 6th May 2013

 

 

"Cheapest I could find with the line included. Still superb quality item. 8 of them delivered to Northern Scotland in less than 24 hrs, amazing!"

Andy - 6th May 2013

 

 

"I ordered this life jacket and it was delivered within 24 hours. The courier company texted me a time slot of one hour and the jacket was delivered within 10 minutes of that  hour. I was so impressed I called Marine Warehouse to thank them for fantastic service. The jacket is good too!"

Rachel - 3rd May 2013

 

 

"I have used Marine Warehouse in the past and have always been impressed by the service.Good prices and very quick delivery. I have no reservations in recommending this company and will continue to buy from them in the future."

Ken - 2nd May 2013

 

 

"First class service, good price and prompt delivery.  Nothing more can be said?"

Gary - 1st May 2013

 

 

"Very efficient - quick delivery and clear website.  Thank you!"

Lucy - 1st May 2013

 

 

"Parts arrived straight away. Used the patent type crew saver rearm kit, excellent quality, and good price. Used the how to video to change the parts, easy.
Good advice over telephone"

Paul - 1st May 2013

 

 

"Excellent product for the price.  Children didn't want to take them off after a day's outing.  Seems to be well made and easy to put on and take off.  Would buy again if / when we need more."

Richard - 30th April 2013

 

"Many thanks for the very speedy delivery of the re-arming kit - exceptional service, much appreciated. Will recommend you to other members of my local boat club."

John - 29th April  2013

 

 

"Competitive price and super fast, free delivery. Will definitely use Marine Warehouse again. Hope never to have to use the flares though!"

Duncan - 28th April 2013

 

 

"Excellent delivery service, ordered one day, there the next. Customer services was also excellent. It's pity that a few more UK Companies weren't like Marinewarehouse, buying goods online would be a lot better than it is now if they followed Marinewarehouse example. Well done"

Steve Parry MBE - 24th April 2013

 

 

"First class item, fast delivery. Excellent service"

John - 22nd April 2013

 

 

 

"First class product delivered quickly"

Cedric - 18th April 2013

 

 

"This is an excellent and efficient firm, always quick to reply to queries and items are delivered next day. I have used them before and will do so again."

Alison - 18th April 2013

 

 

"Just a big thank you for an efficient, super quick, well packaged delivery.  Ordered 4pm, arrived 8am the following day.  Well done!  Superb."

Jim - 17th April 2013

 

 

"Superb delivery, product spot on as per the description at a very reasonable price", "Great offer price, very speedy delivery thank you"

Paul - 17th April 2013

 

 

"Lifejacket just the job and such speedy service, wonderful."

Christine - 17th April 2013

 

 

"I am well pleased with the life jacket I bought from you and it is exactly as I expected, and came real quick too, thank you and I look forward to  more purchases in the not too distance future."

Rupert - 16th April 2013

 

 

"Great price and really fast delivery. Why can't everybody give this sort of service? Really pleased with the lifejacket too."

Vivian - 16th April 2013

 

"Many thanks Marine Warehouse. First class service. Easy to order and delivery very prompt. Really like the great video with the basic step by step method to change the inflator and gas bottle."

Hamish - 15th April 2013

 

 

"Great service and rapid delivery.  Thank you."

John - 15th April 2013

 

"Excellent and prompt service, the item I purchased, was of good quality. Very pleased with both, I will definitely use this company again"

Paul - 14th April 2013

 

"Excellent value, very good service, just as described"

Gregory - 13th April 2013 

 

"Email enquiry answered same day. Goods despatched same day as ordered, with time of delivery advised.(And kept to) 100% service."

Reg - 3rd April 2013 

 

"The online ordering service – including update emails etc and options for delivery - was excellent. Product turned up exactly on time. Thank you!"

Sarah - 2nd April 2013

 

"Excellent product, excellent service as special requests were made and dealt with efficiently.  Products were delivered really fast also."

Elaine - 1st April 2013

 

“Very pleased with the product. I'd recommend the company - very very good. I wanted it converted to manual and they did it without the slightest fuss. Real amazing service.”

Chris - 9th March 2013

 

 

“Great service item arrived quickly, will order again”

Alan – 8th March 2013

 

"Just a note to let you know that the lifejackets arrived safely today - everything as expected. Thank you again for wonderful customer service.  The communication surrounding the order was first-class and I am more than happy to recommend Marine Warehouse for their sailing equipment needs."

Andrew - 27th February 2013

 

 

"Great system used to take delivery/track items by the way…a very happy customer :)"

 

Andy - 19th February 2013

 

 

"...fast delivery. Fantastic company will be referring to friends!"

 

Sue - 11th February 2013

 

 

"Size guide was extremely helpful, so grateful for that! Thankyou for the speedy delivery also."

 

Thomas - 7th February 2013

 

 

"The goods were despatched promptly and were exactly as advertised. The price was highly competitive. What more can you ask...".

 

Stewart - 31st January 2013

 

 

"Having tried to purchase this item elsewhere without success I was delighted to find this item in stock at a great price and it was delivered the next day. Great service."

 

Charles - 19th January 2013

 

 

"Very happy with level of service I received! Will be using this company again..."

 

James - 16th January 2013

 

 

"Prompt service, great product. Satisfied customer."

 

Harry - 12th January 2013

 


27th September 2013

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